Records Clerk

Notice of Job Opening

Date: February 29, 2024

Department: Police Department

Exp. Date: Until Filled

Pay: $16.26 / Hr.

Job Description

An employee in this position will handle all walk-in requests from the public and will be responsible for performing duties which include sending and receiving teletype messages on G.C.I.C. and N.C.I.C. computer, transfer telephone calls and messages to Departmental personnel. Some judgment is required in securing sufficient information in order to transfer it to the proper person. Work involves substantial contact with the public, often under trying conditions. Assignments generally follow already learned and established procedures so that assistance is required for only unusually difficult or novel assignments. Employee works under the direct supervision of the Support Division Commander or her designee. Work is reviewed/monitored by the Support Division Commander for accuracy of productivity, quality control, and efficiency of job performance. No supervision of others is required or exercised. There may be other duties assigned as needed and when necessary. An employee in this position must be available to work any shift and any day of the week.

Duties and Responsibilities:

A person in this position typically performs the following duties and associated tasks. No attempt is made to be exhaustive in this listing:

  • Operates Video Monitoring Equipment
  • Receives and redirects telephone calls to appropriate unit, division agency or department
  • Ensures accuracy and completeness of information received and transmitted
  • Searches various data bases to determine relevant information
  • Interacts and assists other agencies with information and requests
  • Maintains files on reports and other hardcopy documents
  • Enters warrants, citations, data into the computer systems
  • Conducts entries and queries into CJIS network after completion of GCIC/NCIC certification requirements
  • Data entry into Microsoft Office programs
  • Issues ABC Cards, Taxi Permits, and Solicitors’ Permits
  • Maintains various logs and reports related to police department functions
  • Process case file requests for prosecution in court
  • Assists citizens at station desk with either complaints, information or assistance
  • Routes complainants to proper person for assistance
  • Processes citizens’ requests for reports pursuant to the Georgia Open Records Act
  • Receives and gives information as requested via radio
  • Performs related work as required
  • Collects appropriate fees for services requested and generates receipts

Skills, Knowledge and Abilities:

  • Knowledge of police department policies and police functions
  • General knowledge of laws and ordinances relating to the forwarding of information to the appropriate court system, processing records, and issuing permits
  • Knowledge of general geography of the City of LaGrange
  • Skill in the operation of police radio equipment, telephones, computers, electronic equipment, (camera system) copier and other standard office equipment
  • Ability to speak and write clearly, distinctly, and professionally
  • Ability to maintain simple clerical records
  • Ability to establish and maintain effective working relationships
  • Knowledge and application of the Georgia Open Records Act
  • Ability to prioritize tasks
  • General knowledge of basic mathematics to receive fees and dispense change, and generate receipts


  • 457
  • 401(a) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 8 hour week day shifts and 12 hour weekend shifts
  • Must be available to work rotating and weekend shifts

Ability to commute/relocate:

  • LaGrange, GA 30240: Reliably commute or planning to relocate before starting work (Required)


  • High School or GED (Required)


  • Analysis skills: 1 year (Required)


  • Driver's License (Required)

Work Location:

  • In person

Police Department Civilian Application

Resumes should be submitted to:

City of LaGrange
ATTN: Human Resources
200 Ridley Avenue
LaGrange, GA 30240

If you have any additional questions please email or call Human Resources: +1 706 883 2037,